At Protoolkit Studio, we are committed to providing high-utility digital tools that meet the needs of busy professionals. In accordance with the Australian Consumer Law, we offer a clear refund policy for any digital product that is found to be faulty or not as described.

If you receive a digital download that does not function as intended or fails to meet the specifications listed in our product descriptions, please contact our support team within 14 days of purchase. We will review your case and, if the product is determined to be faulty, issue a full refund. Please note that this policy does not apply to products that are used in a way that contradicts the intended purpose or to items that have been shared with third parties without our explicit permission.

We strive to ensure that every digital kit, spreadsheet, and automation provided by Protoolkit Studio is of the highest quality. If you have any questions regarding our refund process or if you believe you have a claim under the Australian Consumer Law, please reach out to us directly.